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Can't Use Print Station In 2016 R3


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#1 rak

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Posted 04 August 2016 - 03:36 AM

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Today I tried the new release 2016 R3 x86 with Windows 7.

 

I can't use the Print Station Tool.

 

With a new Installation, after I have to enter the source folder. it crashes during start.

 

When I update an Installation, it doesnt find the Labels. When I try to set a new Folder, it always says: "The Folder is invalid or cannot be found."

 

Can someone confirm the Problem?

 

 

 

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#2 Pete T

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Posted 04 August 2016 - 07:10 AM

This maybe something to do with permissions to access the Network folder. I believe we had something similar with R2 a few months ago and it turned out to be the "user" account that runs Print Station did not have enough rights to access the folder.



#3 rak

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Posted 04 August 2016 - 09:56 PM

With R2 it works. The new release accepts no folders, neither local nor mapped from the network.



#4 ALVISE

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Posted 12 August 2016 - 01:58 AM

Hi 

i Have the same problem: R3  Automation  x86 with Windows 7  accept  no folders, neither local nor mapped from the network..... with R2 it works



#5 Biomech

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Posted 07 September 2016 - 08:23 AM

Same situation in our company



#6 Kai K

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Posted 23 September 2016 - 02:00 PM

Any new posts for this thread should be continued on our new Community: 

https://support.seag...tion-In-2016-R3

 

This is a known issue in BarTender 2016 R3.  If you would like to be notified when the issue is resolved please submit a ticket to technical support.

 

 

The workaround is to add the BarTender Suite companion application Administration Console to the installation.  BarTender does not need to be reinstalled; you may modify the existing installation and add Administration Console.

  1. Open Windows Control Panel
  2. Right Click BarTender > Change
  3. Select Modify when the BarTender installer opens > Next
  4. Check the box next to Administration Console to add it to the installation (Note: There is no need to uncheck boxes that are checked. Unchecking a box will uninstall the respective application)
  5. Click through the installer and finish the installation
  6. Print Station should now work as expected





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